Kim Hougaard Simonsen

Kim Hougaard Simonsen

Solution Architect

Kim is a passionate solution architect in the field of IT Service Management specialized in ServiceNow. He blogs about Incident-, Problem- and Change Management.

Kim has 10 years of experience working with customer care and IT Service Management, specializing in ITIL and is a ServiceNow Certified System Administrator, ITSM Implementation Specialist and also ITIL Foundation and Operational Support & Analysis certified.

Privately Kim is a quadro-dad, data ethics enthusiast and outdoor hobbyist.

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Blog posts by Kim Hougaard Simonsen